Frequently asked questions
Can I use the Evolve 65e with my smartphone and tablet?
Yes. You can connect your headset to your PC with the Jabra Link 370 and a mobile phone at the same time.
Can I stream music to this device?
Yes. The Evolve 65e has world-class speakers that are built for both voice and music.
Can I pair this with iPhone and Android?
Yes. The first time you turn on your Jabra Evolve 65e, it is ready to pair with your mobile phone.
Does it work with Mac and PC?
Yes. It works with both systems.
Does the headset come with the Bluetooth adapter?
Yes, the headset is supplied with the Jabra Link 370.
What is the wireless range from my laptop?
If you use the USB adapter provided in the box, you will get up to 30 metres of wireless range from your laptop whilst on a softphone call or listening to music.
How do I charge the headset?
You can use the USB cord provided in the box to connect to your laptop power to recharge.
What is the difference between UC models and models that are certified for Microsoft Skype for Business?
The models that are certified for Microsoft Skype for Business (or Microsoft Lync) support Microsoft Skype for Business as a plug-and-play experience. The plug-and-play experience includes these benefits:
- Automatic selection as the default audio device.
- Features to answer and end calls, adjust volume and mute.
If multiple certified audio devices are present, certified models also offer call prioritisation. Microsoft Skype for Business will correctly send the audio to the device that was used to answer an incoming call.
If you use a model that is certified for Microsoft Skype for Business with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute).
If you are not using Microsoft Skype for Business, use the standard UC model.
For more frequently asked questions, please visit the Jabra Evolve 65e support page.
