Jabra ServiceNet is your online service platform.
Get help to:

  • Locate your product's serial number
  • Check warranty status
  • Troubleshoot your product before requesting a replacement
  • Follow the status of your return order all the way


Contact Center Solutions

It is our goal to keep our customers fully informed regarding any issues affecting Jabra due to the current COVID-19 circumstances.

Please be advised that our logistics networks to and from our Regional Service Center may experience delays for the remainder of July and throughout August. These anticipated delays can impact the delivery time of your warranty claim replacement device from Jabra.

Before initiating a warranty claim, we strongly encourage you to contact our Jabra Technical Support Team which is ready to assist you in resolving any issues with your Jabra device.
You can reach us via phone: 800-852-3790 or e-mail: jabrasupport.asia@jabra.com.

We regret any inconvenience and thank you for your understanding.
Jabra Support & Services

Sign Up If you wish to have access to the Jabra Service net, click the link above to register.
ServiceNet Login If you already have a ServiceNet account, click the link above to log in.

Warranty Checker Look up warranty information on your Jabra product to quickly check whether the product is covered by warranty.

Read more about Jabra's warranty terms on the page Warranty and Service Information

We encourage you to always contact our Technical Support Group to attempt and resolve your product issue before sending it in for repair. You may call us at 800-969-546 between 9:00am – 5:00pm Monday through Friday or e-mail us at Jabrasupport.hk@jabra.com.

Any issues on Jabra ServiceNet, please e-mail us at apacservice@Jabra.com.

IMPORTANT INFORMATION

Jabra does not process out of warranty products. We recommend that you contact your local reseller or your Jabra sales contact for more information on substitute product.

Best regards,

Jabra Support