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Jabra for Virsae integration

This app is designed to take agent well-being and contact centre performance to the next level. The software creates end-to-end visibility and unrivaled insights for IT and management teams to optimise networks, connectivity, audio settings and working environment.

  • Works out of the box with your Virsae solution
  • Insights into agents’ health indicators when using Jabra Engage headsets
  • Enhances contact centre performance
  • Reduces stress and employee turnover in the contact centre

Agent wellbeing in focus

Together, Jabra and Virsae are helping contact centre managers to proactively support their remote workforce to maintain healthy workplace practices. Jabra headset sensors provide analytics on device usage, technical and environmental influences that could impact stress, anxiety and customer experience ratings, directly into Virsae. The solution helps to retain and motivate agents by ensuring and documenting a working environment with better audio quality and connectivity, no critical audio exposure and less environmental noise.

Amazon Connect Call Control

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Access Deployment guide

Easy to deploy

The integration is included as part of your Virsae monitoring solution. Out of the box, it’s enabled for all connect contact centres, with no development required. You’ll need to be using Jabra Engage headsets.

Contact Sales

Get the best solution for your organisation and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Immediate sales assistance

Live chat | 1-800-826-4656 | 9:00 AM - 5:00 PM (GMT)

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now